Action Required! Starting November 21st, 2022, Nest Hubs opted into the Preview Program are being updated to support Matter 1.0 in anticipation of Google's general availability (GA) of Matter. All Matter devices being used with the Preview Program will need to be updated. See the Release Notes for more details.

Run a Field Trial

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Your Field Trial will take place in two main phases:

  1. Plan the Field Trial
  2. Run the Field Trial

Plan the Field Trial

Planning a Field Trial involves the following steps:

  1. Recruit users

    • Identify users for field trials.
    • Collect shipping and contact details.
  2. Create a help page with the following information:

    • Project details
    • Known issues/bugs
    • Links to download the Google Home app (GHA) as well as your app(s)
    • Setup instructions, instructional videos
    • Things to try
    • Instructions for resetting the device to factory defaults
    • Troubleshooting steps
    • Link to the survey

Run the Field Trial

The first stage in running your Field Trial is to set it up on the Google Home Developer Console and submit it for Google's policy review. Once Google approves it, you can proceed with the Field Trial.

Set up and submit for policy review

Go to the Developer Console

  1. Go to Matter > Field Trial.

  2. Select the integration from the Ready list that will be the focus of the Field Trial, then click Submit.

  3. In the pop-up dialog, enter the emails of the users who will field test your integration, then click Submit.

Your Field Trial plan now goes to Google for policy review. The Field Trial automatically starts upon approval.

Administer the Field Trial

Once the Field Trial is approved:

  1. Establish a formal communication channel with users over email and/or chat.

  2. Grant users access to the project.

  3. Ship devices to field testers.

  4. Send resources to field testers users such as your help page and a link to the survey.

  5. Support your field testers:

    • Answer questions and help resolve issues experienced in the field.
    • Encourage users to share logs, file bugs, and send feedback from the GHA when issues arise.
  6. Monitor dashboards and logs using the Google Cloud Monitoring dashboard (accessible from the View link in the Developer Console Manage projects page):

    • Monitor setup success, including provisioning, registration, and request execution
    • Monitor engagement metrics such as Daily Active Users (DAU), Weekly Active users (WAU), or your own custom metrics.
    • Monitor logs for errors.

Stop a Field Trial

To stop a Field Trial:

Go to the Developer Console

  1. Go to Matter > Field Trial.
  2. Select the Field Trial from the Started list.
  3. Click the Stop button.

Restart a Field Trial

To restart a Field Trial:

Go to the Developer Console

  1. Go to Matter > Field Trial.
  2. Select the Field Trial from the Completed list.
  3. Click the Restart button.