Action Required! Starting November 21st, 2022, Nest Hubs opted into the Preview Program are being updated to support Matter 1.0 in anticipation of Google's general availability (GA) of Matter. All Matter devices being used with the Preview Program will need to be updated. See the Release Notes for more details.

Troubleshooting Matter Builds

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Android Debug Bridge setup

Android Debug Bridge (adb) should be set up prior to troubleshooting. To set it up:

  1. Install "adb" on your computer.
  2. Turn on Developer Options and USB Debugging on your Android phone.

Verify your GPS Matter modules

To check if you have the Google Play services Matter modules, do the following:

  1. Set up Android Debug Bridge.
  2. Use a USB cable to connect your Android phone to your computer.
  3. Run this command in a terminal to verify that the necessary Matter modules are installed:
      adb shell dumpsys activity provider com.google.android.gms.chimera.container.GmsModuleProvider | grep "com.google.android.gms.home"
      
    
    If you see output similar to the below, you have the Matter modules installed:
    com.google.android.gms.home [v222110900]
    Note that the version number above may be different from your device.
  4. Run this command in a terminal to verify that the necessary Thread modules are installed:
      adb shell dumpsys activity provider com.google.android.gms.chimera.container.GmsModuleProvider | grep "com.google.android.gms.threadnetwork"
      
    
    If you see output similar to the below, you have the Thread modules installed:
    com.google.android.gms.threadnetwork [v222106301]
    Note that the version number above may be different from your device.

If the modules are not listed, it means that either:

  1. You have an outdated Android version. Make sure it's Android O (8.1) or above.
  2. The Matter modules have not been downloaded yet. Wait at least 24 hours for them to download. Ensure your device is powered on and charging during this time, so the download isn't delayed. If you haven't received the modules within 24 hours, you can try a factory data reset of the device to force the modules to download.